Customer Service
online purchase support
+1-800-528-7440 ext. 2
If you are calling from outside of the continental US, please call us at +1-515-225-7409 ext. 2
Hours 8:30 a.m. to 5:30 p.m. Central Time
(Monday-Friday,
excluding holidays)
Mailing Address
Mediafour Corporation
2800 University Ave, #101
West Des Moines IA 50266-1258
USA
Corporate Offices
Mediafour Corporation
1854 Fuller Rd
West Des Moines IA 50265-5526
USA
+1-515-225-7409 phone
+1-515-225-6370 fax
Media Contact
press@mediafour.com
Jeff Jorgensen
+1-800-528-7440 ext. 109
Technical Support
mediafour.com/support
+1-515-225-7409 ext. 3
If you choose to contact technical support by phone, be ready to provide your product serial number. Phone support is only available to registered customers of Mediafour products.
Free trial versions are not eligible for phone support.
Hours 8:30 a.m. to 5:30 p.m. Central Time
(Monday-Friday,
excluding holidays)
Domestic Sales
mediafour.com/sales
+1-800-528-7440 ext. 2
If you are calling from outside of the continental US, please call us at +1-515-225-7409 ext. 2
Hours 8:30 a.m. to 5:30 p.m. Central Time
(Monday-Friday,
excluding holidays)
International Business
mediafour.com/sales
Curtis Bell
+1-515-225-7409 ext. 106
Have a question regarding a Mediafour product? Stop by the Mediafour Knowledgebase. We constantly update the Knowledgebase with answers to the questions we get asked most often. Chances are your questions has already been asked and the answer is waiting for you.
If you have already submitted a support case you can view the status of your ticket anytime. Click here to check your ticket. 