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Activation
Can I move my license to another computer?
How many computers can I install on at once?
How to activate software
How to deactivate software
I am getting an error that there was a “licensing failure” or “an activation failure occurred”. What do I do?
I need more help. What resources are available?
Troubleshooting activation problems
What is the “activation code”?
Why does the software say my serial number is invalid?
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Drives and Devices
Access denied when formatting or repairing
Devices with multiple partition types (i.e. dual-format)
GPT and MacDrive
How to safely remove drives from the computer
Mac disk not "seen" by Windows (no drive letter)
Write-behind/CCRC (cyclic redundancy check)/Delayed write failed/IO error troubleshooting
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Apple RAID support
APFS SoftRAID arrays
Apple RAID support
I have a Mac-formatted RAID that was not created with Disk Utility. Is it supported?
I have a RAID that is over 2TB and it won’t mount in Windows XP. Why?
I have MacDrive 9 Standard or MacDrive 8 (or prior). Can I access Apple RAID?
What if I have a set that was created using a version older than OS 10.4?
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Compatibility
Boot Camp and macOS
Compatibility with network drives
DMG files
Encryption and FileVault
File appear as zero bytes (hard links)
MacDrive 10 needs Windows 7 Security Update
OS compatibility
Parallels and VMware Fusion compatibility
Windows 7 End of Support
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Installation
Administrator installation options
Installation failures
APFS
APFS SoftRAID arrays
MacDrive APFS support is read only
MacDrive APFS Support limited to Windows 10 or later
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